JOIN OUR TEAM
Thank you for your interest in working at City Care! Honestly, we are blushing.
Our mission’s foundation is to strengthen our city by breaking the cycles of hardship and deep poverty one person at a time. This is our North Star, informing everything we do. This isn't a "family," but a team of extremely diverse and compassionate professionals who've come together, united in the idea that a flourishing human experience comes as a result of relational margin - and everyone in our community deserves both.
Wondering what it's like to work at City Care?
We recruit passionate folks with diverse backgrounds of industry and lived expertise, and empower them to do what only they can do.
We think clear is kind, and kind is cool. We assume good intent - delivering feedback with care, and accepting feedback with humility.
We are solutions-focused and value fluid intelligence. We offer high accountability and low control as team members work with urgency toward our community's best.
City care culture
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It isn't just words, it is modeled from the top down. We strive to make City Care the best place you've ever worked, and a huge part of that is balance. When you are on the clock, give us your best. And when you are off the clock, give your friends, family and self your best. It will be a rare emergency that you receive work communication outside of your regular hours, and unless you are explicitly asked to respond, feel free to leave it in your inbox until the next work day.
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Your first 90 days is a mix of observing, learning, and doing with a little extra “ask first, act second” sprinkled in. We want you to dive in, meet people, see how our programs run, and jump into tasks where you can make a difference. Just don’t feel like you need to make changes on day one.
Around the 90-day mark, we will send along a 90-day review. This is your chance to share what is working, what is surprising, and any ideas you have. Basically, it is a check-in to see how we are doing and how we can help you do your best work.
Ask questions, try things out, and soak it all in. Your insights and perspective are exactly why we are excited to have you here.
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Adherence to City Care values and mission are non negotiables, but no one works unsupported. We encourage all team members to hold themselves, and each other accountable for embodying the City Care way. When feedback is necessary, we ask that it is offered with care, and accepted with humility. There isn't much we can't solve if we are sitting on the same side of the table.
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At the beginning of each year, you and your supervisor will set clear and measurable goals for your role. We don't want anyone feeling in the dark, so in addition to input into your goals, you will have regularly scheduled 1:1 time with your supervisor, the CEO, and the Leadership Team to ideate and problem solve. Goals are reviewed midway through the year, and of course, your performance will be reviewed at the end of the year. But feedback doesn't just go downhill, it goes in all directions. You will be asked to review your teammates and supervisor each year as well. And to honor your excellence, when a bonus pool is available, merit bonuses are paid mid year.
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Is there anything worse than being a Mac person in a PC work environment? Or visa versa? We know appropriate tools are critical to your success, and we work hard to keep everyone well-equipped. If there is something we don't currently have access to that would make your job easier or more efficient, please speak up and we will do our best to get it for you.
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We are not in the business of saying no, or micro-managing. We value creativity, integrity, compassion and drive. Once you are given your lane, we encourage you to go hard, bring your best ideas - and bring some bad ones too - who knows what we might iterate off those. Your supervisor and the Leadership Team will offer their presence, coaching, support and guardrails. But ultimately, we believe in you to support our vulnerable neighbors with excellence.
OUR HIRING PROCESS
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QUALIFICATION REVIEW
We review application materials to screen for a variety of criteria.
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INTRO CALL
Candidates are asked to submit answers to questions via video or to have an intro call with one of our recruiters.
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INTERVIEW
We conduct in-person interviews so we can get to know each other better.
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OFFER
We make an offer to the candidate we feel is best for the role.
Our Perks + Benefits
Health Insurance (Includes Employer Contribution %)
Dental Insurance
Vision Insurance
Short/Long Term Disability
401k Match up to 5%
Generous PTO Bank
Free Employee Assistance Program
Parental Leave (12 weeks, foster, adopt, birth)
Merit Bonus
Christmas Bonus
Continuing Education Stipend
Paid Rest Weeks for Shelter Frontline Workers